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Equifax Discloses Massive Consumer Data Breach

Dave Oldenburg
Assistant Vice President, Security
Park Bank


Fraud Flash: Equifax Data Breach

10/17/2017 update:

Still have questions about the Equifax data breach and what you can do? If so, we would like to invite you to a special Facebook live event hosted by WBAY, the Wisconsin Bankers Association, and the Wisconsin Division of Trade and Consumer Protection.

The event will air on Thursday, October 19, from 5:30 to 6:30 p.m. on the Fox6 Facebook page.

A panel of experts will take questions from you on what data might be at risk and what your next steps should be if your data has been hacked.

Original post:

On Thursday, September 7, the consumer credit bureau Equifax announced a major data breach affecting approximately 143 million Americans. Equifax FAQs

Equifax has set up a website to help consumers determine if their information was compromised and, if it was, the option to sign up for credit monitoring and identity theft protection through TrustedID, a subsidiary of Equifax. Equifax will mail notices to consumers whose credit card numbers or dispute documents were breached.

Many have questioned Equifax’s position on their right to take legal action as a result of this incident. Equifax has provided clear language about consumers’ rights related to this breach in their FAQs. We encourage you to review this information along with the terms and conditions provided by Equifax.

Read more from Equifax

Not sure if your information has been compromised?

  1. Visit, an online service Equifax has set up, to check if your information has been compromised.
  1. Check all of your accounts via online services provided by your bank or credit card provider. If you don’t have access to or haven’t set up an online account, you can call the company directly for assistance in reviewing your accounts. Consumers should be looking for any discrepancies in their purchasing habits. Be sure to do this over the next few months! Just because the bad guys have your information now, it doesn’t mean they will use it immediately.
  1. Monitor your accounts closely and frequently. Balance your checkbook monthly and match credit card statements with receipts. By viewing accounts online and checking throughout the month, you’ll be able to identify possible problems sooner.
  1. Review your credit report every three or four months. You are entitled to one free credit report from each of the three major credit bureaus per year. Request a single report from one of the bureaus every three or four months. By staggering these requests, you will be able to monitor your credit throughout the year.

You know your information has been compromised:

  1. Contact the security departments of your creditors or bank to close the compromised account(s). Explain that you are a victim of identity theft and this particular card or account has been compromised. Ask them to provide documentation that the account has been closed. You should also follow up with a letter to the agency documenting your request.
  1. Contact the three major credit bureaus (Experian, Trans Union and Equifax) via phone immediately to request a fraud alert be placed on your file. Once again, explain that you are a victim of identity theft and ask that they grant no new credit without your approval. Again, follow up with a letter to the agency documenting your request.
  1. File a report with your local police department and request a copy of the report. This is good documentation to have on hand to prove your identity has been stolen as you begin the process of restoring your credit and good name.
  1. Document all of your actions and keep copies of everything. Whether you are sure or unsure your financial information has been compromised, one of your first calls should be to your bank. Your bank has a variety of resources available for customers that can help with situations like these. Their staff are also knowledgeable and more than willing to help. 

Contact information for the three major credit bureaus.

Order credit report: 888-397-3742
Report fraud: 888-397-3742

Trans Union
Order credit report: 800-888-4213
Report fraud: 800-680-7289

Order credit report: 800-685-1111
Report fraud: 800-525-6285


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